Groupon Lesson and Monthly Holders

Congratulations on purchasing your Monthly Pass and Climbing lesson through Groupon! Please read the FAQs below on how your purchase works.

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Book a Lesson

For new Groupon climbers, the Crux "Intro to Climbing" lesson can be booked on the following times:
Lesson Times: Tuesdays and Fridays 7:00pm to 9:00pm and Saturdays 10:00am to 12:00pm.
Cost Includes gear rentals and supervised instruction for 2 hours. Shoe rentals are not included in this price, but can be rented at the gym.
To book: Must pre-register by phone (no walk ins).
Come alone, or bring a friend.
For a group of 4 or more you can book a lesson "on demand" with a pre-booking.:

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Monthly Passes
Monthly passes start upon the date of your first visit (e.g., March 21 to April 21)

Groupon 10 Pass Holders FAQ

Congratulations on purchasing your 10 Rock Climbing Sessions pass through Groupon! Please find below some answers to frequently asked questions about the coupon, the facility and our programs.

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What does the 10-pass Include?
Like a ski hill, the passes are good for entry into our facility. It does not include rental equipment or lessons. The 10 session-pass allows you to come into our facility 10 times with your ten-pass card.
What if I have Never Climbed?
No Problem! See above for information on the special lesson offering August 6th. If you missed the lesson, we offer lessons with some advance notice On Demand. A lesson for a group of 4 or more is $30.00 (plus GST) and includes instruction and all the equipment. Bring a friend or the whole family! A lesson for a group of less than 4 is $40.00 per person (plus GST). How is my pass activated?
Just bring in the groupon, once a waiver is signed, we enter your information in our computer and each time you come in, we use a session from your account.

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General FAQs

What to Bring

Do I need to bring my Groupon?
Yes! You must present a printed copy of your groupon (including the transaction number) on your initial visit. Printed copies will be retained by the gym for record purposes. No electronic copies of the groupon will be accepted. We cannot activate your 10-pass without a printed copy of your groupon for our records.

Do I need a Waiver?
Yes! Every participant must have a signed waiver. There will be no exceptions made. No waiver, no climb.

If you are 18 years or older (with proof of age available upon request), simply print a waiver from HERE, fill it out, sign it, and bring it with you. If you are under 18, your waiver must be signed by a parent or legal guardian.

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What is a belay test?
The belay test is a test administered by a Crux Staff member to ensure a patron meets our "Safe Belay technique" standards of practice. This test need only be administered one time if the patron is successful in demonstrating the required technique (we retain the right to retest at any time for any reason). The test encompasses all the things that were covered in your Introduction to Climbing Course: harness fitting, knots, belay technique, communication, and safety checks. You do not need to book an appointment for a top rope belay test. Top Rope Belay tests are free at The Crux!

What if I fail my belay test?
We'll slot you into another Introduction to Climbing Course for a refresher and continued supervised practice. After two consecutive classes the Crux reserves the right to charge unsuccessful belay test participants for further lessons.

Equipment and Clothing

Can I rent equipment?
Yes! Please see HERE for pricing details on rental equipment.

Can I get the same deal over the desk at the gym?
No! This was an online offer only. The Crux will not (and is obligated not to) extend the same offer over the desk. No exceptions.

A note about children:
Alberta regulations state that children must be 12 years of age or older to belay in our facility without instructor supervision. This means that a child younger than 12 can learn how to belay (as an instructor is present), but they have to be 12 to belay by themselves after they've learned. Children of any age can climb however: we've had a 3 year old get to the top of our 60ft wall. We have both adult and infant harnesses available.

Belay only pricing: If a parent is entering the facility to belay for a child/children, and they're not actively participating in climbing, we do not charge for the parent to be a belay slave. Any equipment rentals and children's day pass fees (as applicable) will be assessed at normal pricing.

 

Any questions? Call us: 403-235-CRUX (2789)